TERRA NOVA

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About Terra Nova Transcription Services

Agile. Customer-Centric. Detailed. Collaborative. Accountable.

These standards are firmly rooted in our culture – and we go above and beyond every day to prove it. It permeates through how we approach our relationships with our clients and influences the way we hire and train our people, review performance, and evaluate our own success.

OUR STORY

Founded in 2001 as a transcription and documentation solutions company

Based in the United States and Canada

Provides services to corporations and healthcare facilities throughout North America

Known for combining technology and workflow expertise with top talent

Specializes in healthcare, law enforcement, and legal markets along with corporate organizations

OUR LEADERSHIP

Maria French is the Founder and President, of Terra Nova Solutions. She is well-known and regarded in the health information management field, having served nine years as an elected Director of the Clinical Documentation Industry Association (CDIA). Gender equality and women empowerment are the very core of her principles. She is a member of the Women’s Executive Network (WXN), Women Presidents Organization (WPO), and is a SheEO activator. As one of the first women to join Rotary in 1990, she served for 25 years and was awarded a Paul Harris Fellow for her contributions to community. She has been a guest speaker at regional, national, and international health industry and business women’s conferences, most recently speaking at the 2020 Women Economic Forum in Cairo, Egypt.

Maria holds an Institute of Corporate Directors (ICD) designation, completing the Directors Education Program at the Rotman School of Management, University of Toronto. She is currently enrolled in the Executive Leadership Program at Harvard Business School.

OUR CORE VALUES

There is no one-size-fits-all solution when it comes to documentation needs. When we are entrusted with a client’s challenge, we work with that client and each other through open, honest, and transparent communication to craft the right solutions designed to meet their specific goals.

OUR KNOWLEDGE DRIVES
EXCEPTIONAL QUALITY

 

Our people are at the heart of who we are and what we do at Terra Nova. They inspire us, define our culture, and drive our achievements. We recruit and hire talented, experienced people who have the knowledge to deliver results. Together, we create a dynamic atmosphere that fosters a commitment to our customers and the patients they serve.

OUR SUCCESS
IS YOUR SUCCESS

 

Scalable. Operationally Proven. On Demand. Our proactive, customer-focused approach to transcription services ensures we stay in tune with clients’ needs and respond to them with customized solutions that deliver the outcomes they need. We build synergetic, long-term relationships that go beyond simply transcribing a voice recording.

THE DOCUMENTATION PROVIDER OF CHOICE

Superior quality and service makes Terra Nova an industry leader and the documentation provider of choice.

BETTER TOGETHER

Operating as an extension of your department and team, Terra Nova gains a deep understanding of your unique environment and requirements. This allows your documentation team to develop efficient workflow processes that reduce costs and deliver quality reports that meet or exceed expectations.

CREDENTIALED TALENT

 

We are an experienced team of professionals with credentials from AHIMA, AHDI, AAERT and other industry organizations, dedicated to achieving your goals. Terra Nova clients can be confident that our credentialed transcriptionists and editors are highly qualified and experienced in the industry.

TECHNOLOGY INNOVATION

Automation drives efficiency. Yet it’s the combination of operational expertise, a personal touch, and technology that enables us to deliver complete, accurate, and timely documentation. Rich experience with a wide array of industry-leading software and hardware gives us the knowhow to put innovation to work for you.

HOW CAN WE HELP?