The Terra Nova Experience

As the trusted market leader in transcription services, Terra Nova strives to deliver 99% accuracy. Beyond quality that outshines industry standards, Terra Nova quickly scales and adapts to meet your organization’s specific documentation needs in a timely and responsive manner. Through our network of experienced, credentialed transcriptionists and editors, we embrace an agile approach to optimizing your document workflow. From medical transcription to corporate meeting minutes, we ensure the utmost level of efficiency and service that you can count on.

MEDICAL TRANSCRIPTION

99% Accuracy with HIPAA/PIPEDA Compliance. Guaranteed TAT.  Whether you need full or partial outsourced transcription support, Terra Nova’s experienced team is here to provide flexible, customized services designed around your clinical workflow. Our priority is to provide accurate documentation in a timely manner so you can better deliver quality patient care.

CORPORATE TRANSCRIPTION

We specialize in transcribing audio and video content, including interviews, board meetings, presentations, webinars, conference calls, and other communications. We help clients save time and leverage in-house administrative resources for other business activities. Whether it’s for communication, marketing, or operations, we ensure accurate and confidential documentation to meet your timeline.

LEGAL TRANSCRIPTION

In legal documentation, there is no room for error. Our legal team is skilled with years of experience in depositions, court hearings, and trials. Whether you are a law firm, insurance company, paralegal, court reporter, or attorney, we are committed to preparing your documents with unsurpassed quality, security, and confidentiality.

WHY TERRA NOVA?

We operate as an extension of your department and team. Terra Nova clients engage with one of our dedicated Customer Relations Managers, who partners with you to develop workflows and deliver reports with the cost, quality assurance, and turnaround time that meet your needs. We are here to serve your needs 24 hours a day and provide access to our secure and confidential documentation workflow platform.

Our cloud-based solution will streamline your workflow, help you manage documents more efficiently, and reduce costs. From transcription to improved workflow with Optical Character Recognition (OCR) and automated timelines you can ensure that your team stays organized and on schedule.

TEAMWORK

Every day we aim to be the documentation provider of choice. To do that, we partner with our clients to identify their unique needs and provide superior quality, service, and value. Meeting those needs, we demonstrate that we’re the right choice.

TALENT

When you choose Terra Nova, you can be confident that you’re getting experience and know-how. Plus, you will work closely with an experienced team of people dedicated to achieving your goals.

TECHNOLOGY

Automation drives efficiency. Data capture enables better insight and performance. Our experience with industry-leading software, hardware, and other documentation tools means we know how to put them to work to generate results for you.

OUR COMMITMENT
THE THREE Cs OF DOCUMENTATION QUALITY

High quality documentation delivers many benefits to an organization. It can support effective communication, high quality standards, reduced operational errors, quick access to accurate data, and monitoring and analysis by stakeholders.

CORRECT.

You can count on us to accurately deliver documentation to contractual standards the very first time—experience better data, better service, and finely-tuned secure workflows that align with your unique needs. We are proud to deliver a 99% accuracy rating, higher than the industry average.

COMPLETE.

Attention to every detail is the foundation of everything we do. Our proven practice involves a detailed documentation process designed to capture the full story based on your audio files. We meet your KPIs through meticulous audits, consistent quality assurance checks, efficient report delivery, and secure transmission.

COMPLIANT.

Terra Nova has decades of experience partnering with associations and industry leaders, and we meet all industry-specific regulatory and compliance requirements.

PREMIUM SERVICE.
VERIFIABLE VALUE.

Healthcare organizations, businesses, law enforcement agencies and municipalities need a partner with the experience and know-how to meet broader documentation and operational goals beyond transcription. You can leverage Terra Nova’s expertise to improve documentation integrity and efficiency while supporting access to accurate information and analysis—from optimizing workflow and deploying advanced technology to proven best practices. That’s Terra Nova’s value.

guide-to-optimize-your-clinical-documentation-workflow

Your Step-by-Step Guide to Optimizing Your Clinical Documentation Workflow

Terra Nova’s legacy of providing accurate, complete documentation for healthcare organizations, businesses, and the legal industry dates back to 2001. In addition to transcription, editing, and proofreading services, we can help you enhance documentation efficiency throughout your organization.

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